True Sticks are warranted against manufacturing defects for a period of thirty (30) days from the date of sale to the consumer when used as intended under normal use and without alterations. Please note that we require a picture of the serial number in order to process all stick claims. We suggest keeping a record of the serial # with your receipt.

DELIVERY TIMES:

All orders will ship either the same or next business day after the order is placed.  The following are approximate delivery times within Canada:

• BC - next business day
• Alberta - Two business days
• Saskatchewan - Two business days
• Manitoba - Three business days
• Ontario - Five business days
• Quebec - Five business days
• Maritime Provinces - Six business days

The following are approximate delivery times to the United States:

• West - Two to four business days
• Mid West - Four to six business days
• South - Five to seven business days
• North East - Five to seven business days

FREE SHIPPING:

Orders within most areas of Canada that are greater than $100.00 ship FREE.  We offer Estimated shipping rates during our checkout process. Select products online do have oversized charges due to the size and / or weight of the item. Items such as Hockey Nets, Hockey Goalie Leg Pads and Hockey Wheel Bags may be subject to an oversized shipping charge. It is important to note that these oversized charges, as well as shipping to rural areas, are not covered under our Free Shipping offer.

CAN I TRACK MY SHIPMENT?

YES!  We provide you with a Tracking number via email once your order has shipped. 

TAX FREE FOR INTERNATIONAL ORDERS!

That's right, ALL orders placed outside of Canada are TAX FREE! The price you see is the price you pay! *(PLEASE NOTE that this does NOT include shipping or custom fees. You are responsible for any duty or brokerage fees that your country may require you to pay).